Billing Terms and Conditions

These Billing Terms and Conditions explain how payments, billing information, taxes, and order charges are handled when you purchase from Scravia.

Payment Methods

Scravia accepts the payment methods available at checkout. Accepted payment options may include major credit cards, debit cards, and other secure payment methods supported by our payment providers.

All payments must be successfully completed before an order can be processed or shipped.

Billing Information

Customers are responsible for providing accurate and complete billing information at checkout, including:

Full name
Billing address
Email address
Phone number
Payment details

If billing information is incorrect or incomplete, your order may be delayed, canceled, or declined.

Payment Security

All payments are processed through secure third-party payment providers. Scravia does not store full credit card numbers or sensitive payment details on our website.

Payment information is handled securely according to the standards of our payment processors.

Order Confirmation

After placing an order, you may receive an order confirmation email with your order details. This email confirms that your order request has been received.

Scravia reserves the right to review, refuse, or cancel an order if there is a payment issue, suspected fraud, pricing error, product availability issue, or incorrect customer information.

Pricing

Product prices are displayed on our website and may change at any time without prior notice.

We make every effort to ensure that prices are accurate. However, if a pricing error occurs, Scravia reserves the right to correct the error, cancel the order, or contact the customer for further instructions.

Taxes

Applicable taxes may be calculated and displayed at checkout based on your shipping address and local tax rules.

Customers are responsible for any taxes, duties, or fees that may apply to their order unless otherwise stated at checkout.

Currency

All prices are displayed in the currency shown on our website at checkout. If your bank or payment provider uses a different currency, additional conversion fees may apply. These fees are controlled by your bank or payment provider, not Scravia.

Failed or Declined Payments

If your payment is declined or fails, your order will not be processed. Please check your payment information or use another payment method.

Scravia is not responsible for delays caused by failed, declined, or incomplete payments.

Fraud Prevention

To protect customers and our store, Scravia may review orders for fraud prevention. We may contact you to verify information before processing an order.

Orders may be canceled if we cannot verify billing details or if fraudulent activity is suspected.

Refunds and Billing Adjustments

Approved refunds are processed back to the original payment method used at checkout.

Refunds usually appear within 5–10 business days after processing, depending on your bank or payment provider.

Scravia does not charge restocking fees, and eligible returns include free return shipping according to our Return and Refund Policy.

Cancellations

Orders may be canceled only before they are processed or shipped. If your order has already shipped, you may request a return after delivery under our 30-day Return and Refund Policy.