Privacy policy

Privacy Policy

Store Name: Scravia
Website: scravia.myshopify.com
Email: nigarkaraca534@gmail.com
Phone: +1 (202)-521-3788
Address: 7821 Payne Ave, Dearborn, Michigan 48126, United States

At Scravia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from our store.

Information We Collect

When you visit or place an order on Scravia, we may collect the following information:

Full name
Email address
Phone number
Billing and shipping address
Payment information
Order details
IP address and browser information
Website usage data

We collect this information to process orders, provide customer support, improve our store, and communicate with customers.

How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer service
Verify payment and prevent fraud
Improve our website and shopping experience
Respond to questions or support requests
Send promotional emails, only if you choose to receive them

Payment Information

Payments are processed securely through trusted third-party payment providers. Scravia does not store full credit card details on our website. Payment providers may collect and process payment information according to their own privacy and security policies.

Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as:

Payment processors
Shipping carriers
Order fulfillment partners
Website hosting and analytics providers
Customer support tools

These partners only receive the information needed to provide their services.

Cookies and Tracking Technologies

Scravia may use cookies and similar technologies to improve website performance, remember preferences, analyze traffic, and support advertising or marketing features.

You can disable cookies through your browser settings, but some parts of the website may not function properly.

Email Marketing

If you subscribe to our newsletter or agree to receive marketing messages, we may send you promotional emails about products, offers, and updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at nigarkaraca534@gmail.com.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Ask questions about how your data is used

To make a privacy request, please contact us at nigarkaraca534@gmail.com.

Data Retention

We keep personal information only for as long as necessary to complete orders, provide support, comply with legal obligations, resolve disputes, and maintain business records.

Third-Party Links

Our website may contain links to third-party websites. Scravia is not responsible for the privacy practices, content, or policies of those external websites.

Children’s Privacy

Scravia does not knowingly collect personal information from children under the age of 13. If we become aware that personal information from a child has been collected, we will take steps to delete it.